You can generate a CSR for your domain from your cPanel.
Here’s how:
-
Log in to cPanel through your dashboard: https://www.hostpapa.com/dashboard
-
Click on My cPanel. If you have more than one domain associated with your HostPapa account, click on the appropriate domain link, then enter your cPanel password if required.
-
From the Security section, click on SSL/TLS Manager.
-
Click on Private Keys (KEY).
-
Scroll down to Generate a New Key and select the domain you want the certificate for in the dropdown menu.
-
Click on Generate.
-
Click Return to SSL Manager.
-
Click on Certificate Signing Requests (CSR).
-
Fill in the form under Generate a New Certificate Signing Request:
– Country: 2-character country code (Canada is CA)
– State: Province or State name (cannot be abbreviated)
– City (cannot be abbreviated)
– Company: company name or “none” (do not leave empty)
– Company division: company division name or “none” (do not leave empty)
– Email: a valid email address
– Passphrase: (max 20 characters)
Note: Do not use special characters in the company, company division, or passphrase fields. The following characters are not supported by all signing authorities: “.,;-@#$%^&!*)(-+= <>?/:
-
Click on Generate.
-
Copy and paste the new CSR (an example of what the text looks like is below) into a plain text file. You will use this text during your purchase/update of your SSL certificate.
—–BEGIN CERTIFICATE REQUEST—–
MIIB3zCCAUgCAQAwgZ4xCzAJBgNVBAYTAlVTMRAwDgYDVQQIEwdHZW9yZ2lhMRAw DgYDVQQHEwdBdGxhbnRhMREwDwYDVQQKEwhHZW9DZXJ0czEaMBgGA1UECxMRSW5l cm5ldCBNYXJrZXRpbmcxGTAXBgNVBAMTEHd3dy5nZW9jZXJ0cy5jb20xITAfBgkq hkiG9w0BCQEWEmFkbWluQGdlb2NlcnRzLmNvbTCBnzANBgkqhkiG9w0BAQEFAAOB jQAwgYkCgYEA5KOi+RnRzBuBQeFYjrwZg1sfT7zr4L8j0Khuoj621x+lGBmFC76c kGclUIQBmuyp9T9NrNqAjGtEmgdFr6cWLJtgXgi+BaZDLX9BMYF49NuTggNoEUMX crQRAENHb2YthG2SEcF5p98RNcDPzWOA3a4AMvgkxDlDGYUhbcQhnt0CAwEAAaAA MA0GCSqGSIb3DQEBBAUAA4GBAIapt6Tw0BTYUwEAX0/oKvaaN/ghErR85jdW7xOD b1hL0yNfb495A7e/IQyBEP5a/v+QUOtibHS4geiPhH9etAI+DSQmctjbf6dMGJql gCXGwlsTbjPOSmNT+/X2Uvf1BlplwqAMDghEuFHsjshlypz1NEg94ri2K9N1VrBs +iAv
—–END CERTIFICATE REQUEST—–
-
After you have obtained the certificate from the issuing authority, submit a ticket so we can install the certificate for you. To submit a ticket, please follow these steps:
1. Log in to your HostPapa dashboard: https://www.hostpapa.com/dashboard
2. Click on My Support.
3. Click on the Open New Ticket tab.
4. Your Name and Email Address will be prepopulated.
5. Enter a Subject, choose the Department you wish to submit the ticket to and enter the Ticket Details.
6. If required, you may also add an attachment.
7. Click the Submit button.